Bestway

With the aim of facilitating fun and recreation, Bestway Inflatables produces a wide variety of products for people from all walks of life. Their extensive product offerings range from above ground swimming pools to inflatable airbeds, from professional boats to summer toys and leisure products. If it’s fun and inflatable, they make it.

In every business customer satisfaction is a supplier’s main concern and at Bestway they believe the customer’s repeated satisfaction is the ‘best way’ to get repeated business. To ensure all levels of customer service are 100% satisfaction guaranteed, they have implemented many strategies, two of which include a vertically integrated factory environment and an extensive after-sales customer service support network.

The vertically integrated factories allows Bestway to maintain the highest levels of quality control, and also the most competitive pricing in the market. Vertical integration places a qualified Bestway employee behind every aspect of product fabrication, from raw materials through to the finished product, with each and every item produced measured for excellence. With this strategy, Bestway offers competitive pricing with superior products that are backed by both limited warranties and supported by after-sales customer service.

Bestway provide you with quality products and an advanced customer service support they deserve. Bestway’s Internet services and freephone centres allow customers to easily resolve issues that arise with their Bestway products. The multi-lingual website, www.bestway-service.com is a knowledgebase that offers downloadable manuals, instructional DVDs, along with FAQ's and the ability for customers to order spare parts. Regional call centers provide the added dimension of support for those unfamiliar with computers or unable to find specific answers to their questions.

The Bestway Group has experienced much development and growth over the past decade. The benefits of vertically integrated factories, a global sales network and after-sales support services have dramatically amplified their reputation amongst both retail and corporate customers. This has in turn made the Bestway brand name into a globally recognized producer of premium products.